Refund Policy

At woJKod, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not happy with your purchase, we offer the following refund policy:

• Eligibility: Items must be returned within 30 days of receipt, in their original condition and packaging.
• Process: To initiate a return, please contact us at shopify@wojkod.com with your order number and reason for return. We will provide you with a return authorization and instructions.
• Refund: Once we receive and inspect the returned item, we will process your refund. Please allow 5-10 business days for the refund to appear on your original payment method.
• Exceptions: Custom-made items and clearance items are non-refundable unless they are defective or damaged.

If you have any questions about our refund policy, please contact us at payment@wojkod.com.

• Shipping Policy

  woJKod is committed to delivering your orders in a timely and efficient manner. Here is our shipping policy:

  • Processing Time: Orders are processed within 2-3 business days. Custom orders may take longer, depending on the specifics of the customization.
  • Shipping Rates: Shipping rates are calculated at checkout based on the destination and weight of the items.
  • Delivery Time: Standard shipping typically takes 7-14 business days. Expedited shipping options are available at an additional cost.
  • Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.
  • International Shipping: We offer international shipping to select countries. Please note that customers are responsible for any customs duties or taxes imposed by the destination country.

  If you have any questions about our shipping policy, please contact us at payment@wojkod.com.